June 2012

  • Starbucks and the McDonaldization of French Pastries

      Starbucks did the same thing to the coffee house that McDonalds did to hamburger joints. It took a fragmented food and beverage vertical and consolidated it by refining operational efficiency, quality controls, predictability and calculability in order to scale. Starbucks McDonaldized the coffee house. The Starbucks move to buy La Boulange is also…

  • My Fave Vid of the Year from Lazerow…

    Buddy Media is getting bought by $CRM for 651m. I am elated for Michael and Kass. Michael, especially, has been an inspiration to me (not even sure he knows it). He’s just an awesome guy and conducts business in a way that I love and admire.  He’s also fearless… He dropped this vid this…